BATON ROUGE – Pest management companies have gotten a nuisance for one man in Baton Rouge. He says he canceled his service after he wasn’t happy with the product. Quickly after, he found costs in his checking account that he could not clarify.
Edson Oppong instructed 2 On Your Aspect he enjoys caring for his yard. He says he was in his yard final month chopping the grass when a person promoting pest management companies approached him.
Oppong says he was bought on an outside pest management service. At first, the value was greater than Oppong needed to spend, however that is when Hawx Pest Management instructed him they have been operating a particular.
“He mentioned, ‘This week we’re operating a particular,'” mentioned Oppong. “‘In the event you enroll at present you are solely going to pay $50 a month.'”
At first, Oppong did not have his bank card. The salesperson instructed him he would come again to get the cardboard quantity later that night and did. Oppong says he requested the salesperson if he wanted to signal something and he was instructed that he did not, all he wanted to do was present a bank card quantity.
Every week later, Hawx got here again to Oppong’s home to spray the surface for bugs. After just a few weeks, Oppong says he wasn’t happy and known as to cancel earlier than the second spray.
“The final time they got here what they did, I do not see no distinction,” he mentioned.
Then he checked out his checking account. Oppong noticed two costs, one for $100 and one other for $448. Nowhere did he see a cost for the value he was quoted.
Oppong says he by no means noticed a contract. He did have an e-mail with an connected doc for the companies. When he checked out it he noticed it was a contract for an “Outside Bundle” that was signed and initialed. Oppong says he by no means signed or initialed something.
He confirmed a side-by-side of the doc together with his driver’s license noting the variations within the signature.
“He went and signed my signature,” he mentioned.
Oppong is warning others in regards to the expertise he says is a rip-off. He is hoping to get his a reimbursement.
When known as, Hawx appeared up Oppong’s account and located two contracts with them. Over the telephone, a Hawx consultant defined that Oppong had signed two contracts, which might clarify the fees for service and cancelation. The consultant instructed 2 On Your Aspect that as a result of Oppong’s signature is on each of the paperwork, there is not something they’ll do.
Oppong maintains he didn’t signal a factor and solely agreed to at least one package deal.
A few days after the story aired, WBRZ heard again from Hawx. A spokesperson says Hawx Good Pest Management stands by its pest management therapy plans with a 100% satisfaction assure. Hawx plans to succeed in out to Edson to resolve the problem as shortly as doable and apologizes for any confusion. Hawx says it takes the allegation of forging a signature very critically and can be investigating to verify insurance policies have been adopted.